Dell Reviews

Based on 2 customer reviews from our shopper community, Dell's overall rating is 4.50 out of 5 stars and 100% of reviewers recommend this brand, which indicates that most consumers are generally satisfied with their purchases.

4.5

2 Reviews

Overall Rating

5 Stars

1

4 Stars

1

3 Stars

0

2 Stars

0

1 Star

0

Good Value

0.0

Price & Quality

0.0

Shipping & Delivery

0.0

Customer Service

0.0

Return Policy

0.0

All Reviews (2)
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bigfish431
January 05, 2021
"I always heard that Dell gets a bad…"
I always heard that Dell gets a bad service rap. But my new laptop crashed I went on the chat tech support.they had me retun it in a prepaid box and I had it back in 5 days fixed and no charge .so i cannot understand all the negative reviews. My experience was flawless.
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Melanie.Mitchell
February 14, 2020
"Nice service and good products"
I has some troubles regarding the warranty but their support service was polite and courteous. I've fixed everything and keep buying from them.
Questions & Answers
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How long do international shipments take? please help

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Why are you such liars and con artists? why dont you speak english that we can understand? why do your people lie constantly about delivery times? why do your support staff do nothing but apoligise constantly?

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Has any customer who purchased a dell computer online returned a dell computer to dell.com successfully?

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JonathanCurtis
February 11, 2020

“I did. I bought a machine that had hardware issues right out of the box and returned it within the 30-day window. They refunded me 100% of what I'd paid, no problem.”

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How is dell's premium support services? are they worth it?

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MattieMartinez
February 11, 2020

“I personally wouldn't buy another computer without the support services. I'm pretty tech savvy, but having the premium services means an extended warranty. If you end up with hardware issues it's WELL worth the added coverage.”

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Has any customer who purchased a dell computer online returned a dell computer to dell.com successfully?

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